tg778 Privacy Policy – How We Handle Your Personal Data

1. Who We Are

tg778 operates the online gaming platform available at tg778.best. For the purposes of this Privacy Policy, tg778 is the entity responsible for deciding how personal data is collected and used when you access our website, register an account, deposit funds, participate in games, or contact our support team.

This policy applies to all tg778 members and visitors regardless of where they are located in the Philippines. It covers every interaction with the tg778 platform — from browsing the homepage on your phone to completing a GCash withdrawal from your account.

If you have questions about anything in this policy, you can reach us at support@tg778.best. Our team will always identify themselves and will never ask for your password or one-time verification codes.

2. Data We Collect

tg778 collects information in two ways: directly from you when you register or interact with the platform, and automatically when you use our website. Here is a clear breakdown of each category.

2.1 Information you provide directly

• Registration details: Full name, date of birth, email address, phone number, and residential address in the Philippines.
• Identity documents: Government-issued photo ID, proof of address, and payment method verification documents supplied during the KYC process.
• Payment information: Details associated with your chosen method — such as your registered GCash or Maya number, or the last four digits of a linked bank card. tg778 does not store full card numbers; payment processing is handled by certified payment providers.
• Support communications: Messages, emails, or chat records when you contact our support team.
• Responsible gaming preferences: Deposit limits, cool-off settings, or self-exclusion requests you submit through your account.

2.2 Information collected automatically

• Device and browser data: IP address, device type, operating system version, browser type and version, screen resolution.
• Usage data: Pages visited, game sessions opened, time spent, features used, and navigation paths through the tg778 website.
• Session and transaction logs: Records of login times, bets placed, deposits, withdrawals, and bonus activations associated with your account.
• Cookies and similar technologies: Small data files stored on your device to maintain your session, remember preferences, and support platform performance. See Section 7 for full cookie details.

3. Why We Collect Your Data

tg778 collects personal information for specific, legitimate purposes. We do not collect data speculatively or build profiles unrelated to your use of the platform. The main purposes are:

4. Legal Basis for Processing

tg778 processes your personal data on the following legal grounds, depending on the activity involved:

• Contract performance: Processing your registration, deposits, game results, and withdrawals is necessary to deliver the service you signed up for.
• Legal obligation: Identity verification, anti-money laundering checks, and record-keeping are required by applicable regulations. tg778 must carry these out regardless of preference.
• Legitimate interests: Platform security, fraud detection, and aggregated analytics serve tg778's legitimate interest in operating a safe and functional service. These interests are balanced against your right to privacy.
• Consent: Where tg778 relies on your consent — for example, for optional marketing communications — you can withdraw that consent at any time by contacting support or adjusting your account settings.

tg778 does not engage in automated decision-making that produces legal or similarly significant effects on members without human review.

5. Who We Share Your Data With

tg778 does not sell, rent, or trade personal data. Sharing occurs only in the following circumstances, and always with appropriate safeguards:

5.1 Payment providers

When you deposit or withdraw, tg778 shares the minimum necessary data with the relevant payment provider — such as GCash, Maya, BDO, BPI, UnionBank, or Visa/Mastercard card processors — to execute the transaction. These providers operate under their own privacy and security standards.

5.2 Identity verification partners

Third-party KYC providers may process identity documents to confirm your age and identity. These partners are bound by confidentiality agreements and use submitted documents only for verification purposes.

5.3 Technology and infrastructure partners

tg778 uses third-party services for hosting, content delivery, analytics, and customer support tooling. These partners access only the data necessary for their specific function and are contractually prohibited from using it for independent purposes.

5.4 Legal and regulatory requirements

tg778 may disclose personal data when legally required to do so — for example, in response to a valid court order, regulatory request, or law enforcement inquiry. In such cases, only the specifically requested data is shared.

6. Payments and Identity Verification

Financial transactions and identity checks are among the most sensitive activities at tg778. Here is how we handle them specifically.

6.1 Payment data

tg778 records transaction amounts, timestamps, payment method references, and transaction outcomes to maintain accurate account balances and support dispute resolution. Full card numbers and payment credentials are processed exclusively by PCI-DSS compliant payment providers and are never stored on tg778's servers in their complete form.

All amounts at tg778 are displayed and processed in Philippine pesos. tg778 does not handle transactions in foreign currencies and does not impose currency conversion charges.

6.2 KYC verification

Before processing a first withdrawal — or where required by applicable obligations — tg778 may request a government-issued photo ID, a recent proof-of-address document, and confirmation of the payment method being used. Documents should be submitted through the secure upload facility in your account settings.

Submitted KYC documents are reviewed by authorised tg778 staff and, where applicable, our third-party verification partner. They are stored securely for the period required by applicable retention obligations and are not used for any purpose other than identity verification and regulatory compliance.

6.3 Anti-money laundering

tg778 is committed to preventing money laundering and other financial crimes. This may involve monitoring unusual transaction patterns, requesting additional documentation for large transactions, and reporting obligations where legally required. These processes protect all tg778 members and the integrity of the platform.

7. Cookies and Tracking Technologies

tg778 uses cookies and similar technologies to keep your session active, remember your preferences, and understand how members use the platform. Here is a breakdown of the types in use:

• Essential cookies: Required for the website to function. These manage your login session, maintain your basket or balance display, and enable security features. They cannot be disabled without breaking core functionality.
• Functional cookies: Remember your language preference, display settings, and other optional customisations to improve your experience across sessions.
• Analytics cookies: Collect aggregated, anonymised data about how pages are used — which sections are visited most, where members navigate from, and how long sessions last. This data helps tg778 improve the platform. No individual profiles are built from analytics data.
• Security cookies: Help tg778 detect suspicious activity, prevent cross-site request forgery, and protect your session from hijacking.

tg778 does not use advertising or retargeting cookies. We do not share cookie data with advertising networks.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to use tg778; disabling others will not prevent you from playing but may reduce convenience.

8. How Long We Keep Your Data

tg778 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations.

• Active account data: Retained for the duration of your membership and for a reasonable period following account closure to support dispute resolution and regulatory audits.
• Transaction records: Financial records including deposits, wagers, and withdrawals are retained for the period required under applicable anti-money laundering and bookkeeping obligations.
• KYC documents: Identity documents are retained for the period stipulated by applicable regulatory requirements, typically five years from the date of the last transaction or account closure.
• Support communications: Records of support interactions are retained for a reasonable period to support quality review and dispute handling, then deleted.
• Self-exclusion records: These are retained indefinitely to prevent a previously excluded person from creating a new account on the same platform.

When the retention period expires, data is securely deleted or irreversibly anonymised so it can no longer be associated with an individual.

9. How We Protect Your Data

tg778 applies a layered approach to security that covers the technical, organisational, and procedural aspects of data protection.

9.1 Technical measures

All data transmitted between your device and tg778 is encrypted using TLS. Account passwords are hashed using modern algorithms and are never stored in recoverable form. Access to production systems is restricted to authorised personnel only, with multi-factor authentication required.

9.2 Organisational measures

tg778 staff who handle personal data undergo training on data protection responsibilities. Access is granted on a need-to-know basis. Third-party partners are contractually required to maintain equivalent security standards.

9.3 What you can do

Security is most effective when it is shared. tg778 members can help by using a unique, strong password for their account, enabling any available two-factor authentication, logging out after sessions on shared devices, and reporting suspicious activity to support@tg778.best immediately.

10. Your Data Rights

As a tg778 member, you have meaningful rights over your personal data. tg778 is committed to honouring these rights promptly and without unnecessary friction. Here is what you can ask for:

To exercise any of these rights, send a clear written request to support@tg778.best from your registered email address. Please include your full name and a description of the action you are requesting. tg778 will respond within a reasonable period and may need to verify your identity before acting on the request.

tg778 will not charge a fee for handling most data rights requests. Where a request is manifestly unfounded or excessive, a reasonable fee or refusal may apply, with explanation provided.

11. Minors

tg778 is an adult platform strictly for individuals aged 21 and above. tg778 does not knowingly collect personal information from anyone under that age. If a person under 21 has created an account, tg778 will close it immediately upon discovery and delete all associated data.

Parents and guardians who believe a minor has accessed or registered at tg778 should contact us immediately at support@tg778.best. We will investigate and act without delay.

tg778 also does not market its services to minors or use data collected from the platform to reach people who may be under 21.

12. Changes to This Privacy Policy

tg778 may update this Privacy Policy from time to time to reflect changes in how the platform operates, applicable legal requirements, or how data is handled. The "Last updated" date at the top of this page will always reflect the most recent revision.

Where changes are material — meaning they significantly affect your rights or how your data is used — tg778 will notify registered members by email at the address associated with their account before the changes take effect.

Continued use of tg778 after a policy update constitutes acceptance of the revised terms. If you do not agree with an update, please stop using the platform and contact support to arrange account closure and discuss your data preferences.

13. Contact Us About Privacy

For any question, concern, or request related to this Privacy Policy or how tg778 handles your personal data, please reach out through the following channel:

• Email: support@tg778.best
• Subject line: Privacy Request – [Your Registered Email]

Please use the email address registered to your tg778 account when making data-related requests so we can verify your identity efficiently. Do not include passwords, PINs, or one-time codes in your email.

tg778 aims to acknowledge all privacy requests within a few business days and to resolve them within a reasonable period. Where a request requires identity verification or involves complex account history, we will communicate any delay and provide an expected timeline.

Further reading on your tg778 account rights is available on the following pages:

• Terms and Conditions
• Responsible Gaming
• Frequently Asked Questions